Attending SOPC Appointment

Patients and Parents

Home Patients and Parents Specialist Outpatient Clinic Attending SOPC Appointment

Using HA Go

Users of HA Go (Hospital Authority mobile app) can directly register for a clinic appointment (except the first consultation), make payment, get a pharmacy ticket, arrange medication delivery and check real-time queueing status, etc. on their device.

On Your Day of Appointment

First consultation for new cases: Present appointment slip and identification document (e.g. HK birth certificate, HKID card) for registration and payment at the
shroff on G/F, Tower B

Subsequent follow-up cases:
Register and pay at HA Go / electronic kiosk / shroff on G/F of Tower B, then present appointment slip and identification document (e.g. HK birth certificate, HKID card) at the Specialist Outpatient Clinic

Take escalator to the
Specialist Outpatient Clinic for screening for fever and
infectious diseases

Go to the investigation room for assessment, e.g. height, weight,
blood pressure measurement

Wait patiently at the waiting area for your name to be called

Go through the following procedures as necessary

Relevant procedures will be arranged based on patient's specific situation. Some services will be charged separately. For more details, please visit Hospital Authority website. Relevant procedures will be arranged based on patient’s specific situation, please follow the instructions of our staff

See doctor in the
consultation room
(show investigation reports, X-ray films etc., if any, to doctor)

Have electrocardiogram in the
ECG room

Take escalator to Department of Radiology on 2/F for imaging examination

Take escalator to the
Department of Radiology on 2/F for
X-ray examination.
Other imaging examinations will be arranged if needed.

Blood taking in the
blood-taking room

Receive allied health services,
e.g. see dietitian

Receive self-care education /
talk on disease management

Book the next appointment

Book the next appointment
at the reception
All appointment dates can be found in HA Go under "Appointments"

If medications are prescribed

Medication payment methods

For HA Go users:
After logging in HA Go, click "Queue" and go to "EasyQ – Pharmacy" page to get a pharmacy ticket. Then go to "Payment" to pay for the medications. Upon receiving notification from the app, collect medications at pharmacy on G/F, Tower B.

For non-HA Go users:
Pay at electronic kiosk or shroff on G/F of Tower B, and collect medications at pharmacy on G/F, Tower B.

(medication counselling by pharmacist if necessary )

Medication delivery service

You may apply for medication delivery service (charged separately) and pharmacist medication counselling service via HA Go. Please visit the HA Go website for more details.

If patient suffers from infectious diseases (e.g. upper respiratory tract infection, vomit, fever, skin rash, chickenpox) on the appointment day, parents should contact the clinic for re-scheduling. Please refer to the information on the appointment slip or ask clinic staff for details.